As with any business, being well-informed by your freight forwarder is critical to achieving strict deadlines. Especially when managing a supply chain that involves multiple freight movements. Quite often, a lack of timely information from your chosen freight forwarder can lead to extra workload, or worst case scenario, increased costs and delayed deliveries, leaving customers unsatisfied and looking elsewhere. So, what is the key to customer confidence and to navigating unforeseen challenges?
At Canberra Country Can, we’ve found the solution! Whether you’re faced with space constraints, port congestion, changes to regulations or charges and supply bottlenecks, you need your freight forwarder to keep you informed every step of the way. This gives you the chance to navigate your way around problematic situations, and most importantly, it gives you the chance to protect your profitability.
How can a good freight forwarder boost business confidence and assist you to avoid potential pitfalls and additional costs?
- Offering convenient transport of cargo, once you hand the reins over to the freight forwarder, you can pretty much sit back and relax while your cargo gets transported to its desired location.
- A great way to reduce costs, freight forwarding companies often have multiple connections with other carriers, enabling them to negotiate competitive prices, passing the savings onto you.
- A highly skilled freight forwarder will keep your cargo safe and sound, stored away from the elements until they’re needed
- Freight forwarding companies often cover a wide range of processes, from the preparation of transport documents to freight collection services.
Avoiding the major pitfalls of trade
If the process, paperwork and regulations involved in trade appear daunting to you as a business owner, you’re not alone. An asset to almost any company dealing in the transportation of goods, a reliable freight forwarder is especially helpful when in-house resources are not skilled in the shipping procedures.
Quite often, a shipment can become lost on the way to its final destination. And when you go looking for your precious cargo, it could take time and money to get the answers you need. But if you have a good shipping forwarder on your books, they’re able to utilise their networks to quickly trace the problem directly to its source, getting immediate solutions. Ultimately saving you time and money.
What to look for in a great freight forwarder
Service, speed, and efficiency are top priorities when searching for a reliable freight forwarder. You also need to ensure their available services align with your needs and they have access to multiple modes of transport for shipment. Get a firm commitment from your freight forwarder that they’ll stick to your timeline and have a flexible range of options. Check out their reviews, make sure they have a good track record as a freight forwarder and ensure they have a good network of contacts. You might also like to check and make sure they have cargo insurance before you commit to taking them on.
Above all else, remember your freight forwarder works for you, so they need to work with your needs and wants.
At Canberra Country Can, we promise to do more than check off on a one-time shipment. We promise a partnership that will help your business sustain itself and thrive. Send any freight forwarding questions to our helpful team online, or give us a call on 02 6260 1265. We’re here to help!